Claims and recovery
A claim is not an administrative event. It is the moment the risk strategy is tested.
When a significant loss occurs, the quality of the original advice, the structure of the insurance programme, the policy wording, the evidence available and the quality of the response can all materially affect the outcome.
Claims and recovery therefore belong within the broader risk conversation, not outside it.
Before the loss
We help clients understand the risk, structure the response and make sure the programme reflects the way the business really works.
After the loss
We help them understand what the loss means and pursue the recovery available to them. The relationship does not end when the policy responds.
What we never say
“That's just the way insurance works.”
- We do not accept complexity as an excuse for poor communication.
- We do not believe the cheapest solution is automatically the best solution.
- We do not believe a policy should be recommended simply because it can be sold.
- We do not promise that every risk can be insured.
- We do not pretend that every problem has a simple answer.
- And we do not walk away when the policy has been placed.
We would rather explain an uncomfortable truth than provide comfortable advice that is wrong.
When an important risk decision arises, our clients should have someone to call.
Start a conversationOr email us at info@albarisk.com
08:00 – 16:30, or when needed